This is a very good question, and the only way to answer it is with a very deep technical discussion about high availability services. I’ve been doing IT for a very long time, even before we had the internet. I’ve been setting up webservers since the late 90s and have been paid to do IT infrastructure for the last 20 odd years. I’m currently a senior infrastructure project manager for a large global company and was the infrastructure project manager responsible for bringing ApplePay to the UK for two financial brands.
In order to ensure we have 99.999% uptime, it’s all about how the platform is setup and how resilient it is. This forum is currently being hosted by Discourse, however once the 14day trial ends, it jumps up to $100 a month, which is just crazy. There’s also an add on charge if you want to enable SSL!
I’ve built a new server hosted in the 1and1 cloud, which I’ve installed Discourse on to and have successfully tested the migration. Once I’ve finished all the cutover testing, I’ll move everything over. This will all happen with no downtime and be completely transparent to everyone using the board. (famous last words!!! ) We’ll then be on a high availability platform, with all the proper security setup. This will also give us the option to build a second server, with load balancing between the two. Then if we need to do maintenance on one we can follow best practice to failover to one, flush, patch, etc, etc.
I really hope all this is making sense to someone, because I am looking for people who understand all that and can help out, bounce ideas off, and maintain the site from a platform support point of view. There shouldn’t be a lot to do, except understand how the whole thing is setup so if there is an issue and one person isn’t available we don’t loose everything.
BTW, I see this small support team as separate from the moderators. (There’s also a 5 moderator limit on the current hosting solution, unless we pay $300 a month, then it jumps to 15!!)
Hopefully that all answers your question