I bought a Mordax DATA in the Black Friday sales. Unfortunately it was a dud.
However, I reached out to Mordax to figure out what was the problem. They were extremely responsive and as soon as we had confirmed it was a dud (versus user error) they mailed me a replacement with a return label.
New one arrived and works perfectly. I have sent them back the other one.
This is the best customer service I have experienced on modular land. Have never seen anyone even offer to pay shipping, let alone send me a new module.
Nice job guys!
Oh and the module is awesome!